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Support

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Do you have any problems or questions? Vockan’s support team is here to help you.

Get functional and technical application support in Portuguese for a quick and easy understanding of your problem. Keep your systems operating at maximum performance. Obtain more value from your QAD software with Vockan’s support services, featuring Brazilian localization experts with vast experience who will help you solve problems in the shortest time possible.

To comply with the tax obligations necessary for operation in Brazil we have partnerships with Thomson Reuters and Dzyon and offer application support for Tax One (Thomson Reuters) and Dzyon Software (Dzyon) products.

Contacts

Contact us at +55 11 3529-2747 – Monday to Friday – from 8:00AM to 6:00PM

For after-hours support visit our EMERGENCY SUPPORT

QAD ERP Support

Login or register to use a full suite of assisted service information and features.

ACCESS CALLS

Log in or register for access to tickets in the Jira JSM Portal Production QAD. Use the button below to access.

BRASIL PATCHES

Log in for access to contracts directly on QAD’s global platform. Use the button below to access.

Knowledge Base

Search and get quick information in the knowledge base for QAD products, including the Brazilian location.

Library

Access to application and installation manuals and new features through the “Release Notes” documentation.

Education and Training

View recommended trainings and register for online and QAD-scheduled classes around the world.

News