BPO Vockan:

Tailor-made solutions to optimize your business processes

BPO: Reducing Costs and Increasing Operational Efficiency

BPO (Business Process Outsourcing) allows your company to achieve higher levels of operational efficiency, reducing costs and optimizing processes. By delegating essential functions to specialists, you gain time and resources to focus on what really matters: the strategic growth of your business.

General Benefits of BPO:

Cutting Unnecessary Costs

Minimize expenses with infrastructure and internal teams.

Expertise at Your Disposal

Direct access to qualified professionals and advanced technologies.

Flexible and Agile Operation

Respond quickly to market demands without compromising quality.

Focus on
Results

Leave the operations to us while your team focuses on strategic initiatives.

Cutting Unnecessary Costs

Minimize expenses with infrastructure and internal teams.

Expertise at Your Disposal

Direct access to qualified professionals and advanced technologies.

Flexible and Agile Operation

Respond quickly to market demands without compromising quality.

Focus on
Results

Leave the operations to us while your team focuses on strategic initiatives.

Why is Vockan different?

+ 20 Years

experience

+ 100

highly specialized team

90%

satisfaction guaranteed

Strategic advantages of BPO with Vockan

With Vockan’s BPO, you not only outsource processes, but also adopt practices that boost the efficiency and competitiveness of your business. See how:

Flexibility and Scalability

Adapt the scope of the service to the needs of your business, with flexible models that grow along with your operation.

Guaranteed Compliance

Stay in line with local regulations and global standards with expert support that ensures processes and systems are continually updated.

Reduction of Operating Costs

Stay in line with local regulations and global standards with expert support that ensures processes and systems are continually updated.

Proven Experience

Benefit from a team with deep technical and market knowledge, ready to deliver tangible results in record time.

Adoption of Agile Methodologies

Gain transparency and speed with innovative management practices based on Scrum and other agile methodologies.

Focus on Core Business

Dedicate more time to your business' strategic initiatives while we take care of the management and execution of operational and administrative processes.

Results that Impact Business:

Assertiveness:

higher chance of success than waterfall projects.
McKinsey & Company

Lead Time Reduction:

reduction in product delivery time.
The Standish Group

Adaptability:

faster response time to changes.
Tannenbaum & Cerasoli

Discover Our Tailored BPO Services for Your Business

Keep your QAD ERP up to date and in compliance with legal regulations.

Pool of technical and functional experts.
Support for system updates, enhancements and validation.
Focus on keeping your operation efficient while you focus on your core business.

Project management with agile methodologies for fast and adaptable results.

mplementation of practices such as Scrum / Kanban / SAFe and use of tools such as Jira.
Transparency, inspection and greater agility in projects and operations.
Ideal for companies seeking innovation and control.

Optimize administrative, financial and operational processes with our specialized team.

Dedicated resources to perform critical tasks.
In-depth knowledge of industrial sectors.
Tangible results and greater efficiency at every stage.

The Right BPO for Each Company Profile

Companies using QAD ERP who want to benefit from personalized support. Ideal for organizations that need ongoing support, legal compliance and process optimization, especially in manufacturing and complex industries

Companies that use QAD ERP or that wish to benefit from customized solutions, even without adopting it. Ideal for organizations seeking regular support in the operation of their businesses, combining flexibility, scalability and cost reduction.

Medium and large companies seeking agile methodologies to improve project and operations management. With a broader scope, this service serves not only QAD ERP clients, but also other segments that demand innovation, transparency and adaptability.

How We Implement BPO in Your Company

We combine our experience and advanced technologies to implement BPO efficiently and in line with your needs. See how it works:

1. Understanding
Your Needs

We analyze your company's processes and challenges to propose the best solution.

2. Customized
Scope

We create a customized proposal to meet the specific requirements of each client.

3. Agile
Execution

Our experts start the operation with transparency and continuous monitoring.

4. Monitoring and Optimization

We use tools such as Jira and real-time reports to continuously adjust and improve services.

Technologies and methodologies that boost your BPO

At Vockan, we use market-leading technologies to ensure accuracy, agility, and transparency in all processes. The main tools include:

Integração contínua para maior eficiência e controle nos processos operacionais.

Metodologia ágil que promove entregas rápidas, adaptabilidade e transparência.

Utilizamos tecnologias modernas e metodologias ágeis para assegurar precisão, agilidade e transparência em todos os processos. Com ferramentas voltadas para o gerenciamento eficiente de projetos, colaboração e integração contínua, promovemos entregas rápidas, adaptabilidade e controle total das operações.