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BPO Vockan:
Tailor-made solutions to optimize your business processes
BPO: Reducing Costs and Increasing Operational Efficiency
BPO (Business Process Outsourcing) allows your company to achieve higher levels of operational efficiency, reducing costs and optimizing processes. By delegating essential functions to specialists, you gain time and resources to focus on what really matters: the strategic growth of your business.
General Benefits of BPO:
Minimize expenses with infrastructure and internal teams.
Direct access to qualified professionals and advanced technologies.
Respond quickly to market demands without compromising quality.
Results
Leave the operations to us while your team focuses on strategic initiatives.
Cutting Unnecessary Costs:
Minimize expenses with infrastructure and internal teams.
Expertise at Your Disposal:
Direct access to qualified professionals and advanced technologies.
Flexible and Agile Operation:
Respond quickly to market demands without compromising quality.
Focus on Results:
Leave the operations to us while your team focuses on strategic initiatives.
Why is Vockan different?
+ 20 Years
experience
+ 100
highly specialized team
+95%
satisfaction guaranteed
+ 20 Years
experience
We serve the largest industries in Brazil with excellence and innovation.
+ 100
Highly Specialized Team
We have experienced and certified professionals in functional, agile and operational areas.
95%
satisfaction Guaranteed
With an NPS above 95%, our clients recommend us for our consistent results.
Strategic advantages of BPO with Vockan
With Vockan’s BPO, you not only outsource processes, but also adopt practices that boost the efficiency and competitiveness of your business. See how:
Scalability Adapt the scope of the service to the needs of your business, with flexible models that grow along with your operation.
Compliance Mantenha-se alinhado às regulamentações locais e padrões globais com suporte especializado que assegura a atualização contínua dos processos e sistemas.
Operating Costs Stay in line with local regulations and global standards with expert support that ensures processes and systems are continually updated.
Experience Benefit from a team with deep technical and market knowledge, ready to deliver tangible results in record time.
Agile Methodologies Gain transparency and speed with innovative management practices based on Scrum and other agile methodologies.
Business Dedicate more time to your business' strategic initiatives while we take care of the management and execution of operational and administrative processes.
Results that Impact Business:
McKinsey & Company
The Standish Group
Tannenbaum & Cerasoli
Discover Our Tailored BPO Services for Your Business
Keep your QAD ERP up to date and in compliance with legal regulations.
- Pool of technical and functional experts.
- Support for system updates, enhancements and validation.
- Focus on keeping your operation efficient while you focus on your core business.
Project management with agile methodologies for fast and adaptable results.
- Implementation of practices such as Scrum / Kanban / SAFe and use of tools such as Jira.
- Transparency, inspection and greater agility in projects and operations.
- Ideal for companies seeking innovation and control.
Optimize administrative, financial and operational processes with our specialized team.
- Dedicated resources to perform critical tasks.
- In-depth knowledge of industrial sectors.
- Tangible results and greater efficiency at every stage.
The Right BPO for Each Company Profile
Companies using QAD ERP who want to benefit from personalized support. Ideal for organizations that need ongoing support, legal compliance and process optimization, especially in manufacturing and complex industries
Companies that use QAD ERP or that wish to benefit from customized solutions, even without adopting it. Ideal for organizations seeking regular support in the operation of their businesses, combining flexibility, scalability and cost reduction.
Medium and large companies seeking agile methodologies to improve project and operations management. With a broader scope, this service serves not only QAD ERP clients, but also other segments that demand innovation, transparency and adaptability.
How We Implement BPO in Your Company
We combine our experience and advanced technologies to implement BPO efficiently and in line with your needs. See how it works:
1. Understanding Your Needs
We analyze your company's processes and challenges to propose the best solution.
2. Customized
Scope
3. Agile
Execution
4. Monitoring and Optimization
We use tools such as Jira and real-time reports to continuously adjust and improve services.
Usamos ferramentas como Jira e relatórios em tempo real para ajustar e melhorar continuamente os serviços.
Criamos uma proposta personalizada para atender os requisitos específicos de cada cliente.
Analisamos os processos e desafios da sua empresa para propor a melhor solução.
Technologies and methodologies that boost your BPO
Cutting-edge tools for efficient management:
At Vockan, we use market-leading technologies to ensure accuracy, agility, and transparency in all processes. The main tools include:
Continuous integration for greater efficiency and control in operational processes.
Agile methodology that promotes fast deliveries, adaptability, and transparency.
We use modern technologies and agile methodologies to ensure accuracy, agility and transparency in all processes. With tools focused on efficient project management, collaboration and continuous integration, we promote fast deliveries, adaptability and total control of operations.
How These Technologies Make a Difference
Monitoring
Track the evolution of operations with reports and performance indicators.
Collaboration
Work together with our team through integrated platforms, promoting fluid communication.
Scalability
Tools that grow with your company, adapting to specific demands.
Our Methodological Pillars:
Agile Planning
We prioritize value delivery in short cycles, ensuring continuous alignment with your objectives.
Total Transparency
Clear reports and constant monitoring keep your team always informed.
Constant Innovation
We apply best practices to continually optimize the results of your BPO.
