QAD ERP Support

Do you have any problems or questions? Vockan’s support team is here to help you.

Get functional and technical application support in Portuguese for a quick and easy understanding of your problem. Keep your systems operating at maximum performance. Obtain more value from your QAD software with Vockan’s support services, featuring Brazilian localization experts with vast experience who will help you solve problems in the shortest time possible.

To comply with the tax obligations necessary for operation in Brazil we have partnerships with Thomson Reuters and Dzyon and offer application support for Tax One (Thomson Reuters) and Dzyon Software (Dzyon) products.

Support Center

Access to Support

Log in or sign up for support center access to use a complete set of information and assisted service features

Knowledge Base

Browse and access quick information on the knowledge base for QAD products, including the Brazilian localization

Library

You can access the application and installation manuals and new features via the “Release Notes” documentation.

Education and Training

View recommended training and sign up for online and scheduled classes

Contacts

Contact us at +55 11 3529-2747 – Monday to Friday – from 8:00AM to 6:00PM

For after-hours support visit our EMERGENCY SUPPORT