BPO Services (Business Process Outsourcing)

QAD software is evolving every day. New features, business process improvements, new government regulations, and patches are released periodically.

In order to be in line and up to date with the latest updates, each customer needs to implement these changes and validate them.

Validation is done by installing and testing these packages.

The installation process requires that the users of the business area test, validate, and record the results, which can be a complex and time-consuming activity. This is exactly where Vockan’s support team can provide all the necessary support to keep your QAD platform up-to-date and in compliance, and most importantly, let our clients focus on their Core Business.

We also work with other BPO services such as:

• Project Management
• Administration of the QAD ERP environment 
• Support and control of internal and external tickets

Benefits for customers & business areas

• Short-term payback
• Risks  reduction as a result of compliance
• Reduction of the impact on the business area
• Continuous update process
• Focus on core business
• Audit logs
• Standards & Best Practices
• Differentiated fees with cost reduction

Contact us about which ERP-managed services are the best fit for you.